Sunday, February 14, 2016

Customer Interviews No. 3

These interviews are for the mobile application idea I had called Squeaky Clean. The app is like uber, but instead of being for taxis it's for cleaning your apartment, especially if it's after a party or something similar. The user would videotape their environment and people who work as cleaners for the app would see it and would bid in a reverse auction style. That way, the user gets the cheapest price.

1) I will be asking 3 questions per interview.

  1. What are your first thoughts about the app?
  2. Anything that you would change or include?
  3. Anything that would stop you from using the app?
2) Video interviews: 



3) I learned quite a bit from these interviews. I learned that I am not capable of thinking of every single problem that my idea might have, perspective is an amazing thing. I also learned that feedback is one of the best ways to improve and I learned that complete strangers give great feedback.

EDIT: It looks like I screwed up the video when I saved it. I am trying to fix it, I'm not very good at video stuff like this.

Edit: Having a lot of issues editing the interviews together so I'm going to post them 1 at a time.



1 comment:

  1. Collin,
    I was unable to watch your video but I think that your idea is a very good one. I'm not exactly sure how the bidding process would be implemented but I do believe that many people would utilize their services if they offered reasonable prices. I could not agree more that perspective and using feedback to improve your service are both necessary for development. Thanks so much for sharing! Feel free to check out my blog at http://blessingsinablog.blogspot.com/2016/02/customer-interviews-no-3.html#comment-form

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